Southwest
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Opinion
Learning From the Southwest Airlines Fiasco
Americans are furious with Southwest Airlines, and understandably so. Severe weather always disrupts air travel, but Southwest was the only…
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Finance
Southwest Says It Plans to Restore Normal Flight Schedule Friday
Nearly a week after a winter storm upended holiday travel across the U.S., Southwest Airlines says it is close to…
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News
What Caused the Chaos at Southwest
While carriers like Delta, American Airlines and United bounced back after severe winter weather wreaked havoc on holiday travel, the…
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Opinion
Maybe the Southwest Debacle Is the Disaster We Needed
It’s the holiday season, and terrible weather is causing airlines to make a cascade of cancellations across the country. One…
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Finance
10 Months Into Job, Southwest’s C.E.O. Faces a Giant Crisis
Bob Jordan, the airline’s top executive, heralded the company’s performance just weeks before the storm highlighted gaping weaknesses in its…
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Finance
Southwest’s Meltdown Draws Federal Scrutiny as Passengers Remain Stranded
The airline canceled another 2,500 flights on Wednesday and said it would be days before normal service resumes.